Terms and Conditions

Hello and welcome to Dorofey. Dorofey owns and operates the Website and makes the content and services available to you subject to the following terms and conditions, our Privacy Policy, and other terms and conditions and policies that you may find throughout our Website in connection with certain operability, features, or promotions, as well as customer support, all of which are part of and included within these terms and conditions without any constraints or qualification.

    1. AGREEMENT TO TERMS: You consent to and agree to be bound by these Terms & Conditions by visiting our Website. These Terms and Conditions apply to all users of the Website, including those who provide content, information, or other resources. By accessing or using this Website, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions without limitation or qualification. You understand that this agreement is supported by reasonable and useful consideration, such as your use of the Website and receipt of data, materials, and information made available through the Website. You may only use the services on this Website if you are legally competent of entering into a binding contract with Dorofey and are not prevented from doing so under relevant law. YOU AGREE TO THESE TERMS AND CONDITIONS BY USING THE WEBSITE. DO NOT USE THE WEBSITE IF YOU DO NOT AGREE.

    2. PRIVACY: Review our Privacy Policy (addlink or hyperlink on words privacy policy) to learn more about our privacy practices, which also govern how you use our Website.

    3. YOUR OBLIGATIONS AND RESPONSIBILITIES: You represent and warrant that you (a) are of legal age in your jurisdiction of residence; (b) have not previously been suspended or removed from this Website; (c) do not have more than one (1) account for this Website at any given time; and (d) if you register for an account and/or place an Order or Orders, you will only provide us with true, accurate, current, and complete information (as defined below). We may deny or terminate your access to the Website or the services if we believe or suspect that your information is not true, accurate, current, or complete (or any portion thereof). You must follow these Terms and Conditions as well as any additional cautions or instructions for access or usage displayed on the Website when accessing or using the Website.

      You must always act in compliance with all laws, customs, and in good faith. You may not update or alter the Website or any content or services that may appear on this Website, and you may not damage the Website’s integrity or functioning in any manner. Without limiting the scope of any other term of these Terms and Conditions, if you breach any of the responsibilities set forth in these Terms and Conditions carelessly or knowingly (including our Privacy Policy), you shall be accountable for all the losses and damages that this may cause to Dorofey. You may not use any automatic devices or manual process to monitor or duplicate the Website or any of its content or information. You may not interfere with or attempt to interfere with the Website’s normal operation in any way. By accessing or participating in the Website, you agree not to send Dorofey or the Website any viruses, worms, time bombs, or other computer programming routines that are designed to damage, interfere with, intercept, or expropriate any system, data, or information, and you agree not to submit any content that may cause Dorofey liability.

    4. PURCHASE-RELATED POLICY: The products provided on the Website, as well as any samples thereof that we may give to you, are solely for your personal use. You are not permitted to sell or resell any of the products or services, or samples thereof, that you purchase or receive from us. We reserve the right to cancel or modify the quantity of any orders that we believe, in our sole judgment, may result in a breach of our Terms and Conditions, with or without warning. We also retain the right to cancel or amend purchases that, if purchased, processed, or transported to a specific place, would violate local laws and regulations. Additional policies apply to orders placed through this Website (such as order processing, shipping, handling, returns, and exchanges). Any additional purchase policies must be read and understood by you. Our obligation to fulfill the order ceases when the product is delivered to the carrier. The risk of loss and title for the products you purchase passes to you when we deliver the items to the carrier.

    5. ORDER CONFIRMATION & SHIPPING: Following the submission of your order, a page will be presented indicating that the order was received. You will also receive an email confirming receipt of the order shortly after it is submitted. If you do not get an order confirmation within 24 hours of submitting your order, please contact Dorofey. Dorofey orders are processed and sent on business days (excluding major holidays). All orders are subject to approval. Only orders that have been authorized will be processed and sent. If an order was not shipped, was shipped incorrectly or was missing a product, the Buyer should contact Dorofey for assistance.

    6. MISSING ITEMS: If you received wrong goods in your order, please contact Dorofey Customer Service within 30 days after receiving the order. Dorofey will send out the correct products as soon as possible and maintains the right to pick up any products that were sent in error and return them to the company.

    7. FRAUD PROTECTION: We have the right to refuse any order or deduct equivalent loyalty points if there is suspicion of fraud or unauthorized or illegal behaviour. If this is the case, we may reject your order or contact you via phone at the number you gave to confirm your order. We also have the right to cancel any accounts or refuse to ship to certain addresses if fraud or unauthorized or illegal conduct is detected. We take these precautions to safeguard both our customers and ourselves from fraud and other unauthorized or unlawful conduct.

    8. ACCURACY OF INFORMATION: We try to be as accurate as possible when describing our items; nevertheless, we do not represent that the product descriptions, colors, or other content available on the Website are accurate, complete, reliable, current, or error-free, to the degree permitted by applicable law. On occasion, there may be information on the Website that is incorrect, including descriptions, pricing, and availability. Dorofey retains the right, without prior notice, to correct any errors and to change or update information (including after you have submitted your order). Our product descriptions and material are provided solely for educational and informational reasons. Because we make and sell cosmetics, none of the assertions on this Website have been approved by the Food and Drug Administration. Our goods are not intended to be used to diagnose, treat, cure, or prevent disease. If any outcomes are reported, they may not occur in all individuals. We do not sell goods that can be used to diagnose, treat, cure, or prevent any illness or disease. The Website is not intended to be a replacement for medical advice from your own healthcare practitioner. All products should be tested before usage.

    9. GENERAL: You understand and agree that these Terms and Conditions are the final and exclusive agreement between us regarding your use of the Website, and that they supersede and govern all prior proposals, agreements, or other communications. We retain the right to amend these Terms and Conditions at any time by posting the changes on the Website, at our sole discretion.


      Any modifications become effective soon after they are posted on the Website. It is your obligation to review these Terms and Conditions for any changes before using the Website. Your continued use of the Website following a change to the Terms and Conditions signifies your acceptance of all such changes. We may terminate any of the rights provided by these Terms and Conditions, with or without prior notice. You must immediately comply with such termination or other notification, including, as applicable, by discontinuing all use of the Website. Nothing in these Terms and Conditions shall be interpreted as establishing any agency, partnership, or other kinds of joint enterprise between us. Our omission to compel your performance of any provision of this agreement shall not impact our full right to require such performance at any time afterward, nor shall our waiver of a violation of any provision of this agreement be interpreted or treated to constitute a waiver of the provision itself.

      If any provision of these Terms and Conditions is held to be unenforceable or invalid by any applicable legislation, arbitral award, or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will alter or replace such provision with one that is lawful and enforceable and that accomplishes our original objectives and intent as indicated in the original provision, to the greatest degree practicable. These Terms and Conditions should be interpreted widely and in accordance with Indian law. If any term is declared void or unenforceable, the remainder of the contract will remain in full force and effect. You may not assign or transfer any rights under these Terms and Conditions without Dorofey’s prior written consent. Any assignment or transfer of rights without Dorofey’s consent is null and void.